Support

At Boff we support the hardware and operating systems of Apple, Microsoft and Linux. Whether you run your office on Macs, PC's or a combination of both, we have the expertise to look after your network and can offer the support and advice you need. If you have other requirements, please don't hesitate to call us, we can probably help.

On Site

You need someone on site now? Our central London location makes us well placed to respond to your emergencies and get you back up and running as soon as possible.

Just call 0905 0770199* and we'll have someone over to you pronto.

*Call cost 75p per minute, higher from mobile phones.

Telephone

The 24/7 helpdesk can assist over the phone or remotely connect to your computer to resolve most simple IT problems.

Most common IT problems can be avoided with regular system monitoring and maintenance, as such we offer a range of Maintenance Support Packages - featuring remote monitoring and regular scheduled visits to pre-empt problems that may arise with your network and ensure that you can keep working even when things do sometimes go wrong. Find out more here.

If you need to retrieve data from a failed hard drive we can send it away to our disaster recovery centre. Call our engineers for more information.*

*Please note we cannot guarantee 100% recovery.

Imagine if you could hand over some or all of your I.T. worries to someone else and have complete peace of mind that your network is being maintained and monitored by I.T. experts. With Boff you can. We have a range of fully flexible packages to cover managed hosting (web and email hosting) network maintenance (remote monitoring and scheduled site visits), back-ups and security (on site and remote backup solutions, anti virus and spam filtering) all bolstered by our own superfast internet solution to keep your system safe, secure, up to date and up to speed.

Should failures occur - and they sometimes do, we carry stock of common (and sometimes discontinued) parts as well as a selection of replacement Apple Macintosh and PC's to keep you working until yours is fixed.

With unlimited 24/7 telephone and on site support, you can rest assured that with Boff's support packages, your current and future IT needs are in good hands.

For an initial network audit, a support plan and a quotation just give us a call on 020 7434 3300.

We hold stock of common parts and can order in any hardware necessary to repair your broken machine. If it is irreparable or simply not economically viable to do so, we can supply and advise on new hardware.

Should you require it, we do carry stock of the latest Apple laptops, PC's and various hardware available for loan whilst yours is repaired/replaced. Our engineers will install your software and set you up so you are back up and running as soon as possible.

Software

Please call us for software advice. We can supply and advise on all software; updates, anti-virus, specialist packages etc.